Frequently Asked Questions

What are your hours of operation?

Customer service representatives are available to assist you 24 hours / 7 days a week.

Are your prices in US dollars?

Yes, all prices appearing on the website are in United States Dollars.

How much does shipping cost?

Enjoy FREE SHIPPING on all purchases over $100. For any order under $100 you will be charged a flat rate of only $6.99 per order regardless of the number of products purchased.

Is there a maximum discount amount for coupons used on checkout?

Yes, the maximum discount amount is there when using a coupon code on checkout. For this be in touch with Our Representaive.

How long will it take to get my order?

All prescription and over-the-counter orders are processed within 2 business days. Once the package has shipped, please allow up to 1 – 5 business days for delivery. Same Day delivery is Possible depending on Client Location.

What about sales tax?

No sales tax is charged.

What do you do with my personal information?

The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade, or rent your personal information to others. In no way will we spam your email address or distribute to any companies who are associated with spamming.

What if I need to return my order?

We 100% guarantee our customer’s satisfaction! If you are not completely satisfied with your purchase from Chemical Med Beauty Supplies, simply contact us within 30 days of receiving your order to let us know why. If we are unable to make it right, we will happily explain our return procedure.

*All sale items are a final sale. 

How do I place an order?

Step 1. Search for the Product you need.
Step 2. Click on the ‘Add To Cart’ button for your desired medication.
Step 3. Click on ‘Continue Checkout’ to purchase your medication or repeat steps 1 & 2 to add another medication to your order.
Step 4. Create your account and follow the easy steps to complete your order.
You will receive an email to confirm your order and also a email to confirm your order has shipped.

Questions or Need Help?


Our Customer Service opening times

We are open 365 days a year. However in the event our customer service representatives are busy with another customer please leave a message and one of our team members will reply you on the same day.

We are available on Live Chat support and Just one call away from you.

What happens after I place my order?

After you place your order, the information you provided will be reviewed and filled by us, Once approved and processed, your order status will be set to approved, and moved to processing. Your order will then be shipped to you.

How are the prices at so good to go?

We try and keep our prices as low as we can without harming service and quality, simply by reducing costs where possible, low margins, small staff, batch shipping, more returning customers and no physical distribution center. By transferring our business to the web reduced our maintenance costs by 50% and enabled us to offer our customers much more affordable prices.

Site Security

We use advanced security measures in order to make our website safe for our customers to use. SSL128 bit encryption technology is used when receiving and transmitting credit card information during the transaction. After processing, sensitive details are encrypted and saved on our offline servers, and thus cannot be accessed from the internet.

 Why does Chemical Med Beauty supplies( not require a prescription?

We ships from a jurisdiction that does not require a prescription. All Products are genuine and approved for sale in the jurisdiction.

Which countries do you ship ?

We ship Worldwide and Majorly to US, Canada, Australia, UK, NZ, France, Germany, Sweden, Denmark, Norway, Singapore, Middle East, Japan, Korea, and across the world.

 Privacy Policy

We understand that the privacy of all information you provide is of a primary importance. This is why we are committed to preserving the privacy of our customers. The information you provide is never shared with other companies or third party service providers. Your personal information, bank details and transaction details will only be used to fulfill the transaction and provide you with customer service.

Refund Policy

Due to federal and local laws we can not receive order back after they were shipped – if in the unlikely event your order did not arrive or was lost – we will issue an immediate refund or send another parcel as per your request.

Once you receive your medications, we will only provide a refund if the product is faulty, damaged during shipping, or expired. If there are any problems with your order please notify us within one week of receipt at . Your claim will be carefully studied and appropriate steps will be taken immediately to avoid similar problems in the future.

Total time for delivery is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. You will receive an email once the order has been shipped to you. From the moment that you receive the email notifying you that your order has been shipped, the shipping time officially begins.